Privacy Policy

This privacy policy informs about the privacy practices and principles of personal data processing in connection with SIA ANGRIS, Reg.nr. 41503037896 at the address Ojāra Vācieša iela 26 - 10, Carnikava, Carnikavas nov., LV-2163, Latvia (+371) 22497941 company name website and services. To contact regarding data processing issues, please write an e-mail to [email protected]

What information do we get?

We collect personal information that you voluntarily provide to us via email, web-based questionnaires and other direct communications with you. When placing your order, you must provide your name, contact information, shipping address, [additional details] and any other information you wish to provide.

How do we use the personal data we collect?

We may use the personal information we collect to provide you with the services and information you request, process your orders and process the necessary documents, provide you with effective customer support, help prevent threats or fraudulent activity, and send you informational messages if you have expressly agreed to receive them. requirements of regulatory enactments. We may transfer your information to third parties to comply with regulatory requirements, cooperate with supervisory authorities, help prevent criminal activity and protect the legitimate rights of us, you and others.

How do we protect personal information?

We use a variety of technical and organizational security measures to protect your personal information. Your personal data is only available to a limited number of authorized people. How long we keep personal data We keep your personal data for as long as we need it for the purpose for which it was collected and as required or required by law.

How do we use cookies?

Cookies are small text files that websites you visit store on your computer. They are used to ensure the operation of the website as well as to provide information to the website owners. This website may set the following cookies: Functional cookies. These cookies are necessary for you to be able to navigate the website and use its features. Without this cookie, we are unable to provide the services you have requested, such as shopping cart functionality.Google Analytics cookies. These cookies are used to obtain traffic statistics for our website. We use this information to improve site performance and advertising. Targeted advertising tool cookies. These cookies are used to increase the effectiveness of your advertising and to show you the ads that are most likely to interest you. Third-party service provider cookies. Cookies may be set by the following third party services used on this website: Facebook Like button, YouTube videos. Some of these cookies may be used to track your activities on other websites and we cannot control them because these cookies are not set by our website.

How do I opt out of cookies?

To opt out of cookies, you can use the private browsing mode provided by most browsers (private window, incognito window, or In Private window). Any cookies created in private browsing mode are deleted as soon as you close all browser windows. personal data If you are a data subject under the EU GPA (for example, you are an EU citizen and provide us with your personal data), you have the following rights with regard to your personal data:

Right of access to information. You have the right to receive information about why and how your personal data is being processed. You have the right to receive a copy of your personal data in our widely used electronic format free of charge. You have the right to have inaccurate or incomplete personal data corrected or supplemented without undue delay. The right to be "forgotten". You have the right to withdraw your consent to the processing of personal data and to have your personal data deleted without undue delay as soon as the data are no longer needed to provide the services you have requested and to comply with regulatory requirements. You have the right to have your personal data restricted if you object to it and we have no legitimate reason to continue processing it if you dispute the accuracy of the data, if the processing is unlawful or if you claim to bring, pursue or defend a lawful claim. You have the right to object to the processing of data at any time, unless it is necessary for a task carried out in the public interest or there is an indisputable legal basis for the processing. Other rights under the VDAR. For more information, visit the EU Data Protection Authority website (https://www.consilium.europa.eu/en/policies/data-protection-reform/)

Terms of use of the online store

Terms of use of the online store

Company SIA ANGRIS, registration no. 41503037896, address: Ojāra Vācieša iela 26 - 10, Carnikava, Carnikavas nov., LV-2163, Latvia, hereinafter - the online store - provides the content available on the website and provides goods / services in accordance with the Terms of Use set out below.

1. General provisions

If the consumer purchases goods / services through the website, then such mutual agreement is considered a Distance Contract and is subject to the legal norms of the Republic of Latvia governing the distance contract, including, but not limited to, the Law of the Republic of Latvia on Consumer Protection Regulations of the Cabinet of Ministers of the Republic “Regulations on Distance Contracts” etc.

2. Making purchases

The prices and specifications of the products sold in the online store are indicated next to the products.

Add the desired products to the shopping cart to place an order. Fill in all the required fields and choose the most suitable delivery method. The total cost of the order with delivery is then displayed on the screen. Make a purchase payment to complete your order.

3. Payment terms

The billing currency on the site is the euro. The purchase can be paid for by choosing the following payment methods provided by the payment platform.

NB! Using the online banking payment method, confirm the order and click the "Return to merchant" button.

Personal data required for making payments is transferred to the licensed payment institution SEB Banks

The agreement enters into force upon successful payment to the online store's bank account. If for any reason it is not possible to fulfill the order, the Buyer will be informed and the amount paid will be refunded as soon as possible, but not later than within 14 days after receipt of the notice.

4. Terms of delivery

The goods are delivered to all EU countries: The purchased goods are delivered via: write here, for example, parcel partner, courier, pick-up from the store, etc. All fees and taxes payable to receive the shipment at the destination of delivery shall be borne by the Buyer. Shipping costs are shown before order confirmation. The purchased goods are delivered to the address specified by the Buyer within 3-7 working days. In exceptional cases, we have the right to send the goods up to 14 calendar days, informing the customer.

5. Right of withdrawal

The Buyer has the right to withdraw from the Product within 14 calendar days from the receipt of the Product. (Depending on the product, the buyer may not have a mandatory right of withdrawal, in which case the reason must be clearly stated and explained). The right of withdrawal does not apply if the Buyer is a legal entity.

In order to exercise the 14-day right of withdrawal, the goods may only be used for their intended purpose, the consumer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal. If the goods are improperly used or damaged, neglecting the goods during use or not following the instructions, if the original packaging of the goods is lost, or if the packaging is significantly damaged, the online store has the right to reduce the refund according to the value of the goods.

To exercise your right of withdrawal, you must submit a withdrawal form, which can be found here: by sending it to the e-mail address within 14 days of receiving the goods.

The Buyer is obliged to return the Goods to the Seller without delay, but not later than within 14 days after sending the withdrawal form to the online store. Upon receipt of the returned goods, the online store shall immediately, but not later than within 14 days, refund all payments received from the buyer on the basis of the Distance Agreement.

The Seller has the right to withhold payment until he has received confirmation of the return of the Goods or goods from the Buyer. If the buyer has chosen a different shipping method than the cheapest shipping method offered in the online store, the online store is not obliged to reimburse the excess shipping costs.

The Online Store is not responsible for delays in the fulfillment or non-fulfillment of obligations, or other non-fulfillment due to circumstances and obstacles beyond the reasonable control of the Online Store.

The online store reserves the right to refuse to sell the goods and request the return of the goods from the Buyer, if the price indicated in the online store is significantly lower than its market price due to an error.

6. Consumer rights for non-compliant goods

The Online Store is responsible for non-compliance of the goods sold to the Buyer with the terms of the contract or defects that have occurred within 6 months from the date of delivery of the goods to the customer, or at the time of delivery, if such assumption does not contradict the nature or defect. The Buyer must inform the Seller of the non-conformity of the goods immediately, within 2 months after its discovery, i.e. submit a complaint. The buyer can submit a complaint by contacting the online store, writing to [email protected]

The online store is not responsible for defects that incurred after delivery of the goods to the Buyer. If the purchased goods have defects for which the Seller is responsible, the Buyer has the right to request the elimination of defects in the goods or exchange for new goods free of charge.

If the goods cannot be repaired or replaced, the Seller shall return to the Buyer all payments provided for in the Distance Agreement. The seller shall provide a written response to the consumer's complaint within 15 days.

7. Processing of the buyer's personal data

The online store only processes personal data that the buyer has entered when ordering goods, such as name, e-mail, etc.

The online store transfers personal data to the transport service provider (s) to ensure the delivery of the goods.

If you have explicitly agreed to receive our marketing communications, including newsletters, we may contact you from time to time to provide information about our services and the latest offers. For this purpose, we may process the e-mail address you provided when signing up for marketing communications. The buyer has the opportunity to opt out of marketing communications by notifying us by writing to [email protected]

8. Dispute resolution procedure

In matters not stipulated in these terms and conditions, the Buyer and the Seller undertake to comply with the laws and regulations in force in the Republic of Latvia.

The Parties shall resolve all disputes between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute is not resolved through negotiations or correspondence, the Parties will resolve the dispute in the court of the Republic of Latvia, in compliance with the laws and regulations of the Republic of Latvia. Disputes between the Buyer (consumer) and the Seller may be referred to the Consumer Rights Protection Center or a court of the Republic of Latvia.

The buyer also has the right to apply to the European Union's dispute resolution bodies.

Contact Us







Cart